Clear warranty guidance and support for HGV DISPLAY commercial LED and LCD display solutions.
Warranty terms are matched to the product, project scope and installation environment.
Our technical team assists with diagnosis, troubleshooting and service guidance.
Remote support, RMA service and on-site assistance are available where applicable.
HGV DISPLAY is committed to providing reliable product support throughout the service life of your display solution. Warranty terms may vary depending on the product, project scope and installation environment.
Warranty coverage generally applies to eligible manufacturing or component defects under normal operating conditions.
Warranty may not apply where damage is caused by external factors or use outside the approved product conditions.
To help us assess your request efficiently, please prepare the key product and project information before contacting HGV DISPLAY support.
Provide the product model, serial number, project location and proof of purchase or project reference.
Include a clear description of the fault together with photos or videos where possible.
Send the information to HGV DISPLAY support so our technical team can review the next service step.
Remote diagnosis, configuration guidance and troubleshooting support for eligible products and projects.
Products requiring return inspection or repair may be handled through our RMA process where applicable.
On-site technical assistance may be arranged depending on project location, warranty status and service requirements.
Contact HGV DISPLAY with your product details and project information. Our support team will review your request and guide you through the next steps.
